SMS Business Solutions is directing the focus of a Business Idea, a Project or an Enterprise on the basis of the defined Value Proposition to relevant Target Markets, Customer Segments & Customers.
One area of our expertise is the international expansion and the developement of new customer segments & markets. We assist our clients to identify the best Sales Channels to reach target customers.
The implementation of a competitive Sales Structure and adequate CRM-Systems enables measurable success and sustainable customer satisfaction.
- Identification of new customer segments
- Development of appropriate B2B sales channels
- Concepts for Sales Structure & Systems
- Build-up of operating control systems & KPIs
- Analysis of Target Markets & Competitors
- Key Account Management & CRM
- Search for distribution partners
- Measurement of Customer Satisfaction